Smart Classification
Instantly tags and routes tickets to the right team.
AI-Powered Workflow & Incident Management
Automate ticket routing, enforce SLAs, and resolve incidents faster with an intelligent helpdesk built for modern teams.
Powerful features to help your team resolve tickets faster and keep customers happy.
Design complex ticket routing and automation rules with a simple drag-and-drop interface.
Automatically categorize and prioritize incoming tickets based on content and sentiment.
Set multiple SLA policies and get notified before breaches happen.
Manage email, chat, social media, and voice tickets from a single unified inbox.
Gain insights into team performance, ticket volume, and customer satisfaction trends.
Connect with Slack, Jira, Salesforce, and 100+ other tools you already use.
Our proprietary AI engine analyzes every interaction to automate repetitive tasks and assist agents in real-time.
Instantly tags and routes tickets to the right team.
Recommends responses and help articles to agents.
Forecasts ticket volume and identifies emerging issues.
Customize DeskHub to your own processes with flexible workflows and fields.
Manage incidents, change requests, and service requests with automated SLAs and on-call flows.
Handle customer queries, complaints, and feedback with unified queues and AI-assisted replies.
Streamline employee queries, approvals, and internal requests with standardized workflows.
Choose the plan that fits your team size and needs.
₹1,999 / month
For small teams getting started.
₹4,999 / month
For growing teams that need automation.
Custom
For large organizations and advanced use cases.
"DeskHub transformed how we handle internal IT requests. The AI routing is spot-on and saves us hours every week."
"The automated workflows allowed us to scale our support team without adding headcount. Highly recommended."
Dranzo DeskHub is an AI-powered incident management and workflow automation platform designed to help teams resolve tickets faster and enforce SLAs efficiently.
Yes! Our visual workflow builder allows you to create complex routing rules, approvals, and automations using a simple drag-and-drop interface.
We offer both cloud-hosted (SaaS) and self-hosted (on-premise) options for Enterprise customers who have strict data residency requirements.
Our AI models are trained on anonymized data. For Enterprise plans, we offer private instances where your data never leaves your infrastructure.
Yes, we offer a 14-day free trial for our Professional plan so you can explore all the features before committing.
Book a live demo with our product experts and see how Dranzo DeskHub can work for your team.